All the challenges faced by an MPI to match and link patient identities within the four walls of an organization are magnified and multiplied when it must match patient identities from other organizations — especially when each organization has different standards around the quality, completeness, format, and governance of its patient data.
Conventional consumer master data management (MDM) and master person index (MPI) technologies cannot keep up with the explosion of member data, which is coming from myriad new sources with wildly differing formats and standards. In addition to claims data, payers must now integrate clinical data, patient-generated health data (PGHD), social determinants of health (SDOH) data, and telehealth data—and tie all this data to the correct members more precisely than ever before.