The healthcare landscape is changing rapidly. Temporary staffing solutions, increased acute care needs, and gaps in primary care mean patient and provider data is constantly changing. Is your identity solution keeping up?

An increase in healthcare data sources means there are more integrations that need to be set up and maintained. Salesforce maintains a platform-first strategy, often leading to a de-prioritization of vendor-agnostic integrations.

When identity and integration capabilities become tightly aligned to a parent platform’s ecosystem, flexibility narrows over time. That dependency can translate into higher switching costs, constrained architectural choices, andbudget exposure driven by roadmap or pricing changes outside their control.

As platforms expand to serve many industries and use cases, healthcare identity becomes one priority among many. That dilution increases the risk that clinical-grade accuracy, compliance needs, and edge cases specific to healthcare receive less focused investment over time.