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Case study · Northwell Health

Northwell Health resolved 87% of its potential duplicate queue.

New York state's largest healthcare provider plugged Verato Auto-Steward®, part of Verato MDM Cloud™, into its existing EMPI without disrupting current processes or technology.
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What's inside:
  • ✓How Northwell plugged Verato Auto-Steward® into its existing EMPI without disrupting current processes or technology
  • ✓How the manual task review queue dropped by 87% and duplicates reached an all-time low
  • ✓How freed-up staff shifted to higher-value work, including training on preventing duplicates at creation
How it works

From a growing queue to an all-time low.

Verato Auto-Steward® plugs into your existing EMPI and works the potential duplicate queue for your data stewards.
  • 1Your EMPI flags a potential duplicate it can’t decide on.
  • 2Auto-Steward® sends it to the Verato cloud and resolves it with Referential Matching®.
  • 3A match or no-match decision returns to your EMPI in real time. The existing backlog gets cleared, too.
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Since Verato Auto-Steward® helps us to resolve potential duplicates quickly, we greatly reduce the risk of having duplicate records in our active patient population, which improves the overall patient experience.
Keely Aarnes
Asst. Vice President Business Operations, Northwell Health
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See how Northwell plugged Verato Auto-Steward® into its existing EMPI without disrupting current processes or technology.
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