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Struggles to resolve identities across diverse, high-volume datasets—leading to gaps and inconsistencies.
Not built to seamlessly support large-scale or multi-industry environments.
Primarily focused on healthcare, limiting its ability to support broader, multidomain identity needs.
Verato uses a patented approach to referential matching to establish identities with greater certainty — reducing false positives and eliminating the gray-zone decision-making that burdens teams.
Higher-confidence resolution with fewer ambiguous matches
Minimal tuning and configuration vs. traditional EMPI
Automation that replaces ongoing manual stewardship
Proven performance at national-scale transaction volumes
A large U.S. nonprofit health system replaced its legacy NextGate EMPI — which merged with Rhapsody in 2022 — after determining that unresolved identity issues were putting patient safety and digital transformation at risk.
As the organization prepared to launch a new patient portal, it needed a level of identity accuracy NextGate could not deliver. Verato was brought in to resolve the problem at its root.
Identity backlog tasks resolved
Of high-priority identity tasks automated
Reduction in determination time for nearly half of duplicate records
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